Cicero/amo are looking for a Senior Account Manager to join our fast-growing and award-winning UK Public Affairs team.
In this role, the successful candidate will develop and enhance client relationships whilst also overseeing the overall direction and delivery of client activity. In this particular role we are looking for a candidate to take a managerial role in our Financial Services sector accounts but may also gain exposure to a variety of clients and sectors across FS, FinTech, Technology, Energy and Transport and Infrastructure.
This role requires the ability to motivate and engage account teams to deliver outstanding performance and service to clients.
Role Responsibilities:
Account Management:
- Responsibility for developing and delivering day-to-day client deliverables
- Responsibility for quality control of account deliverables
- Responsibility for working with account colleagues on resource management day-to-day
- Maintain day-to-day overview of account, and proactively advise client on new issues/external environment and contribute to strategic planning meetings with client.
- Ensure resourcing within the account is appropriate
Client liaison:
- Maintaining excellent relations with client at working level
- Identify and deliver on opportunities to expand Cicero’s service offerings to clients
- Support client marketing and retention
- Organise regular and timely meetings with colleagues to ensure service levels are maintained
Business development:
- Help develop opportunities for growing existing business
- Assist with development and presentation of new business opportunities
Professional relations:
- Responsibility for building and maintaining key relationships with a broad range of stakeholders and policy makers
- Demonstrate innovation and creativity in presenting new ideas
- Managing Account Executive team members
The ideal candidate will have:
- Significant parliamentary knowledge & understanding and interest.
- A minimum of 4 years’ experience in a relatable role (preferably with some prior consultancy experience).
- Financial Services regulatory knowledge and experience.
- Interpersonal and communication skills – ability to communicate effectively with team members, key audiences and clients in written and verbal formats
- A client and commercial focus
- Highly competent in all written communications.
- Highly competent in verbal communication skills.
- Demonstrate ability to research and analyse.
- Accuracy and attention to detail.
- Organisation and prioritisation.
- Ability and desire to continuously learn new areas of policy.
- Cultural values; courage, innovation, collaboration, expertise, respect, and openness.
Equal opportunities
At Cicero/amo, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability, and other factors that have no bearing on an individual’s ability to perform their job.
We are open to discussing flexible working opportunities and are planning to return to the office in a hybrid style of remote and office working post-pandemic.
